In the first chapter of this two-part series, we looked at how to optimise your financial management from the revenue side. However, managing costs effectively is also crucial to your success.
Operating expenses can quickly pile up, but by following a few smart strategies, you can keep those costs in check without compromising on quality. Here is how.
1. Scrutinise Your Vendor Contracts
When was the last time you reviewed your contracts with suppliers, landlords, or service providers? Take a closer look at these agreements and watch out for penal clauses that could prove expensive if things don’t go as planned. Make sure there's an exit clause so you’re not stuck in a deal that no longer works for you.
Tip: Many economic/free zones in the UAE offer affordable legal support as part of their business registration packages and can help you review your contracts.
2. Verify Supplier Invoices
Double-check your supplier invoices to ensure the pricing and services match the agreed terms. Small discrepancies can add up over time. Negotiate for extended payment terms with your suppliers to improve cash flow and stretch your working capital.
Tip: UAE economic/free zones often provide access to accounting software, which helps automate invoice tracking.
3. Convert Fixed Costs to Variable Costs
Fixed costs like delivery vehicles, ERP systems, or warehouse space can put a strain on small businesses. Instead, explore lease or subscription models to keep your costs flexible and scalable with your business needs.
Tip: UAE free zones and SME hubs offer subscription-based software tools as part of business packages. Network with other business owners to exchange tips and ideas.
4. Monitor and Understand Bank Charges, Reconcile Statements Weekly
Bank fees can be sneaky. Keep an eye on your bank statements and get familiar with the charges, like account maintenance fees, minimum balance penalties, and forex charges. Understanding these fees will help you avoid unnecessary expenses and ensure you’re getting the best deal for your business.
In addition, make it a habit to reconcile your bank accounts weekly – it’s a great way to catch any discrepancies early and ensure that your clients are paying on time.
Tip: Some UAE banks offer discounted or free banking services to small businesses for the first few months. Check their digital tools that provide automatic payment alerts and integrate with accounting software to make reconciliation a breeze.
5. Review Your Bookkeeping Regularly
Whether you’re handling bookkeeping in-house or outsourcing it, make sure to review your accounts weekly. This keeps you informed about your business’s financial health and allows you to identify any gaps before problems escalate.
Tip: Attend accounting workshops hosted by UAE SME platforms to sharpen your bookkeeping and forecasting skills.
6. Leverage Digital Tools for Cost Tracking
Tracking expenses is easier than ever with today’s digital tools. Banking apps often have features that let you categorise and track your spending by type. This can help you identify patterns and areas where you might be overspending.
Tip: Some UAE-based accounting software offer real-time expense tracking, and many of these tools integrate directly with business banking apps.
7. Monitor Business Performance Twice a Month
As your business grows, it’s essential to track performance more closely. By reviewing key metrics—like revenue by product, geography, or customer segment—twice a month, you’ll have a clear picture of where you need to invest more or cut back. Also, comparing your actual performance to forecasts will help you spot any gaps and adjust your strategy.
Tip: Use tools like Google Analytics to track your online business performance, or explore affordable business intelligence platforms tailored for UAE businesses.
8. Be Cautious of Deals That Seem Too Good to Be True
You know the saying: “If it sounds too good to be true, it probably is.” Before jumping on low-cost offers, make sure you read the fine print. Hidden fees or restrictive terms can end up costing you more than you bargained for.
Tip: ADSMEHUB offers access to verified vendors and deals for small businesses in the UAE, helping you avoid risky offers and find reliable solutions.
9. Listen to Your Customers
Your customers are the lifeblood of your business. Regularly gather feedback to refine your products or services. Satisfied customers are more likely to return, and retaining customers is far less expensive than acquiring new ones.
Tip: Use simple tools for surveys or social media polls to gather feedback. Many local Chambers of Commerce in the UAE also offer customer experience workshops to help you fine-tune your approach.
10. Leverage Expert Resources
Don’t hesitate to seek expert advice. The UAE has a wealth of mentorship programmes, networking platforms, and industry experts who can provide valuable insights on managing costs and scaling your business.
Tip: ADSMEHUB and local business incubators can connect you with mentors and industry experts who will help you navigate challenges and capitalise on opportunities.
Managing costs effectively doesn’t have to be overwhelming. By taking practical steps—like reviewing contracts, tracking expenses, and leveraging expert resources—you can control your costs while maintaining quality. Make sure these reviews are built into your calendar so it is a habit, like going to the gym. The UAE offers plenty of support, from banking tools to mentorship platforms, helping you build a sustainable and profitable business through smart cost management.