What are the 3 main steps in laying out your user journey?
1- Identify the User: This could be one category of customers, but sometimes it can be multiple.
2- Identify the Actions: These are the actions that the user needs to take in order to reach the story ending - the Goal of their journey.
3- Identify the Story Endings: You should always know what that ending should be, and it should be clear and precise so that it’s easier to achieve.
In this video, we will look at examples of what a user journey would look like, and the importance of feature prioritization in your MVP building process.
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